If you want to get somewhere but don’t have a car, how do you do it?

When you can’t drive because you’re disabled, and you need to get somewhere, you only have a few options:

  • Rely on family
  • Use public transit (e.g., bus or train)
  • Use ride sharing

I am my brother’s keeper.

 I am a refugee from Vietnam.  I immigrated to the US via a year long stay at the Galang Refugee Camp in Indonesia.  I’m the kid with the shirt and my older brother Roy is on the right has the bottoms.  We joke that we had so little in the camp, that we had to share the same outfit that day.  We were raised by a single mom, so growing up my brother was my keeper.  He protected me from the play ground bullies and taught me how to ride a bike. Whatever Roy did, I wanted to do better to make him proud of me.  He was the first in our family to graduate from college, so I decided that I needed to go to Carnegie Mellon then grad school at Harvard.  In our early 30s, our lives diverted.  Roy was diagnosed with dementia and primary progressive MS.  My big brother had become the one that depended on me.  He could not hold down a steady job, was constantly giving his bank account number to the prince of Nigeria, and could no longer drive a car. Roy is doing okay.  He lives in a supportive group home, has a part time job as a cart attendant at a local retail store and tries to live life to the fullest.  As you look at the picture of us earlier this year at the MN Capital, Roy’s disabilities are not apparent at first blush, yet they are very real.  

One of his biggest challenges is getting to work, particularly during the bone-chilling MN winters.  On those sub-zero days, my mom, staff at his group home and I, figure out a ride for Roy.  It’s not convenient, but we’re family and we make it work. I wonder what happens to the Roy’s of the world who do not have family close or access to decent transit or paratransit.  It means deciding between having a job, going to the doctor, visiting the library or a myriad of other things most of us take for granted.  

So we have developed a 21 paratransit solution for seniors and people like my brother Roy. We call it Mo.

Our Promises: Trust, Service, & Respect.

Our application has three primary users: the rider, driver, and caregiver. We strive for a seamless interaction between all parties involved, and the unique demands based on individual needs and level of care. Our brand promises are derived on this focus, revolve around three main components:

  • Trust: Providing hand-to-hand and door-to-door trips for people who want or need a higher level of care.
  • Service: Fully screened and specially trained drivers ready to go the extra mile, plus riders can request a favorite driver.
  • Respect: Giving riders scheduled and on-demand mobility options with the ability to get real time updates and communication between the driver, rider and their caregiver.

Current Market Opportunities

When examining existing mobility services the current market has to offer, there lies a clear unfulfilled need by this demographic. This includes:

  • Untapped paratransit demand that would appear if service was better
  • NEMT, HMO/Medical, & the Elderly institutional market
  • Retail demand
  • The potential for school contract and retail parent/kid market

Product Development Approach

Pilot Testing

In early 2018, Mobility 4 All will launch a pilot program with NewTrax, a non-profit transportation provider in MN. This implementation will leverage MO, our technology platform, and NewTrax’s highly trained drivers and dispatch center to provide on-demand and scheduled rides.

We are also seeking $200k in foundation funding and $200k in angel investment.

It’s accessible ride hailing for all. Welcome aboard.

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